IT Support - FSI Asset Management

We are seeking a skilled IT Support professional to join a reputable financial services company in Hong Kong. This role involves providing technical support and ensuring smooth IT operations within the technology department.

客户简介

The company is a recognized player in the financial services industry, operating as a small to middle-sized organization in Hong Kong.

工作内容

As an IT Support professional, your main responsibilities will include:

• Providing technical support to end-users for hardware, software and network-related issues.
• Monitoring system performance and troubleshooting IT-related problems to ensure minimal downtime.
• Installing, configuring, and maintaining computer systems.
• Coordinating with external vendors for hardware repairs and software upgrades.
• Documenting technical issues and providing solutions for recurring challenges.
• Assisting in IT-related projects and system implementations within the financial services industry.
• Providing training and guidance to staff on the effective use of IT resources.
  
  

理想的求职者

A successful IT Support professional should have:

• A diploma or degree in Information Technology, Computer Science, or a related field.
• Proficiency in troubleshooting hardware, software, and network issues.
• Solid understanding of Windows 10/11 and basic Windows Server concepts.
• Familiarity with Active Directory, including user accounts, groups, and basic permissions.
• Practical experience with Hyper V and virtual machines.
• Working knowledge of Microsoft 365 environments, including on premises AD integrated with Azure AD / Entra ID.
• Basic understanding of LAN, Wi Fi, VPN, and TCP/IP concepts, including firewall and routing principles.
• Experience with FortiGate/Forti Firewall and FortiClient (or similar) for VPN and network security support is preferred.
• Experience with audio visual and video conferencing systems (e.g., meeting room cameras, displays, control panels, Teams/Zoom/VC hardware).
• Familiar with remote desktop and windows security patch for system checks and automation tasks is preferred but not essential.
  
  

福利待遇

• Annual salary ranging from HKD 310,000 to HKD 360,000.
• Opportunities for career growth within the financial services industry.
• A collaborative and technology-driven work environment in Hong Kong.
• Comprehensive training and support for professional development.
  
  

If you are passionate about technology and are looking for a new challenge in the financial services industry, apply now to join this exciting opportunity in Hong Kong!

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Coco Chan Apply Now.