About the Company

A US-based multinational toy buying office with a major trading and sourcing hub in Hong Kong, employing over 150 team members.
The company owns prominent toy brands and collaborates with leading global partners to develop, manufacture, and distribute innovative children's toys worldwide.
Hong Kong office serves primary customers including major EU retailers and international toy brands (excluding US markets), prioritizing creativity, quality, and market-leading products.

Role Summary

Work in our Order Processing Team for our Europe and international-focused toy buying office, managing orders and documentation for large-scale retail accounts akin to major EU chains (e.g., Tesco, Carrefour, Aldi equivalents).
This role emphasizes precise ERP data entry, seamless coordination with vendors, European sales teams, and global clients, and efficient execution in a high-volume environment.

Key Responsibilities

Collaborate within a 10-member Order Processing Team dedicated to major EU and international retail chains.
Handle incoming sales orders, quotations, and purchase documents for European and global retail accounts (excluding US).
Accurately input and update sales/purchase orders in the central ERP system, ensuring timeliness and error-free processing.
Prepare detailed sales quotations tailored for large EU and international retail customers.
Manage sample requests and packaging logistics to facilitate buying office operations.
Liaise effectively with vendors, European sales teams, and international customers to resolve issues and ensure smooth order fulfillment.

Ideal Candidates

5+ years in merchandising or order processing for EU, or global markets, ideally with major retailer accounts.
Experience in toys, gifts & premiums, seasonal decorative products or related
Proven track record in trading/buying offices, coordinating across multiple stakeholders.
Experience in EU or international markets
Exceptional attention to detail, administrative skills, and independent account management.
Proficiency in ERP systems and MS Office applications.
Good communications in English, Chinese and Cantonese; Mandarin is a plus
Strong interpersonal skills for effective supplier and team collaboration.

What We Offer

5‑day work week.
13‑month salary and performance bonus.
Annual leave : 10 days
Birthday leave
Medical and dental insurance coverage.
Group life insurance coverage.
No travel requirement.

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JPC Recruiting Services was established in 1990 and is a Hong Kong–based recruitment firm providing general recruitment and executive search services.
JPC Recruiting Services 於 1990 年成立，是一家總部設於香港的專業招聘公司，提供招聘及獵頭服務。

All personal data collected from job applicants will be used strictly for recruitment purposes only. Your privacy is fully protected, and your personal information will not be disclosed, leased, or sold to any third party.
本公司所收集的求職者個人資料僅作招聘用途。閣下的私隱將獲得嚴格保障，個人資料絕不會被披露、出租或出售予任何第三方。

SALES COORDINATOR, Merchandising Team (26K-28K X 13) - Toys buying office / trading / EU market / TST East / no trips / 5 days

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