SENIOR QUALITY MANAGER – European electronic manufacturing service EMS (Shenzhen / 5 days work)

Company Overview

• European electronics manufacturing services (EMS) provider with decades of industry experience, delivering premium design, engineering and manufacturing solutions to leading global brands in Europe, North America and other international markets.
• Our company is a European Electronics Manufacturing Services (EMS) provider with decades of industry experience, offering high-quality design, engineering, and manufacturing solutions to well-known brands in Europe, North America, and other international markets.
• With production facilities in China and Vietnam, the company offers comprehensive one-stop services from product development and engineering support through to PCB assembly, box-build, testing and logistics, supported by ISO-certified quality management systems and smart, Industry 4.0–oriented production lines.
• The company has production bases in China and Vietnam, providing one-stop integrated services covering product development, engineering support, PCB assembly, finished product assembly, testing and logistics, backed by an ISO-certified quality management system and intelligent, Industry 4.0-oriented production lines.

Key Responsibilities

• Act as the company's quality representative, defining, implementing and upholding group quality standards.
• As the company's quality representative, I am responsible for developing, implementing, and maintaining the group's quality standards.
• Lead the continuous improvement of quality systems, procedures and control plans across business units and sites.
• Lead the continuous improvement of quality systems, processes, and control plans across all business units and production sites.
• Provide direction, coaching and development to BU Quality Engineers to enhance team capability and performance.
• Provide guidance, training, and development support to quality engineers in each business unit to enhance team capabilities and performance.
• Work closely with customers on quality requirements, including early involvement in DFM, FMEA and CER review and approval.
• Work closely with clients to implement quality requirements, including actively participating in early stages such as DFM, FMEA, and CER audits and approvals.
• Lead root cause analysis, corrective and preventive actions to resolve quality issues, including customer complaints and feedback.
• Lead the root cause analysis of quality issues (including customer complaints and feedback) and drive the development and implementation of corrective and preventive measures.
• Oversee and control the ECN process, and drive effective analysis of quality issues arising from engineering changes.
• Coordinate and manage the ECN process to promote effective analysis of quality issues arising from engineering changes.
• Promote a culture of continuous improvement and drive sites to consistently improve product quality.
• We promote a culture of continuous improvement and lead all production bases to continuously enhance product quality.

Ideal Candidates

• Bachelor's degree in Engineering, Technical, Quality or related
• Hold a bachelor's degree in engineering, technology, quality or a related discipline
• Minimum 10 years' relevant experience in quality management, preferably within EMS / electronics manufacturing.
• Candidates with at least 10 years of experience in quality management or with experience in the EMS/electronics manufacturing industry will be given preference.
• Solid knowledge of SPC and quality management systems (eg ISO standards); experience in system implementation and improvement is an advantage.
• Those familiar with SPC and quality management systems (such as ISO standards) and have experience in system implementation and continuous improvement will be given priority.
• Strong communication, leadership and stakeholder management skills, with the ability to influence across functions and sites.
• Possesses excellent communication, leadership, and cross-departmental and cross-site collaboration and influence abilities.
• Good command of spoken and written English and Mandarin.
• Fluent in both Mandarin and English.

Terms & Benefits

• Work location: Shenzhen factory
• Work location: Shenzhen factory.
• Work schedule: 5-day work week.
• Working hours: Five days a week.
• Accommodation and meals provided by the company.
• The company provides accommodation and meals.
• Annual leave: 10 working days.
• Annual leave: 10 working days.
• Occasional business trips to other sites in Mainland China and Vietnam as required.
• Depending on work requirements, I may need to travel to mainland China and other production bases in Vietnam on an irregular basis.