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(Senior) Customer Service Executive (Shopping Mall - Concierge / CS Hotline)
Property Management / ConsultancyPermanent
Hong Kong•HK$17,000 – HK$25,000•7 days ago
The Job
Requirements
- A Property Developer
- Position: (Senior) Customer Service Executive
- Responsibilities:
- Concierge - Acting as the front-line representative. Greeting shoppers / customers. Answering customer inquiries on events and promotional campaigns. Gift redemption. Handling complaints and provide assistance to customers when needed.
- Hotline - Answering inquiries on shopping mall facilities, seasonal events and promotional campaigns. Resolving complaints.
- $17-23K. 5-day. Medical. Bonus
Requirements
- Secondary educated or above
- Min. 1 year customer services experience preferably gained in travel / hospitality / property industry
- Good communication skills
- Polite, pleasant, friendly
- Good command of Cantonese, English, Putonghua
- Willing to work on shift.
- More experienced candidates will be considered as Senior CS Executive.
Job details
- Education
- F.5 - F.7 or DSE
- Employment Type
- Permanent
- Industry
- Property Management / Consultancy
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