Customer Services Representative/ Supervisor (Travel) (Ref: NL)

The Job

• Clients: A market leading company specialize in loyalty programs of Travel/Airline industry
• Position: Customer Services Representative/ Supervisor
• Responsibilities: inbound calls and outbound calls, RSVP calls and emails, handle VIP customer's inquiries on flight schedule, flight ticket booking, Room reservation, Fare quotation, etc. NO selling required
• $24-27K. 5 day work. Performance bonus and Allowance.

Requirements

• Diploma or above
• At least 5 year customer services experience.
• Customer services experience with travel agencies / airlines is a must
• Good phone manner and customer service skills
• Fluent spoken Chinese and English.