Customer Service Officer - Call Center

The Job

• Client: 1) Telecom, 2) Airline, 3) Hotel, 4) Retailer - FMCG, Luxury Brands
• Position: Customer Service Officer
• Responsibilities: To answer inbound calls from customers on company products inquiries, service bookings, and to resolve complaints.
• $10-16K basic salary + allowance, incentives & bonus. Medical

Requirements

• Secondary educated
• Min. 1 year frontline customer service exp.
• Call center experience will be an advantage
• Exp in Telecom / Hotel / Airline / Retail industry preferred
• Good communication skills and phone manner
• Good command of spoken Chinese, English (Putonghua a plus)