Customer Service Officer (Airline, Consumer Electronics, Telecom, Logistics)

The Job

• Client: 1) Leading Brands of Fast Moving Consumer Goods - Electronics, Cosmetics, 3) Telecommunication Service Provider, 4) Hotels & Airlines, 5) Freight Forwarder
• Position:
• Customer Service Representative (Customer Care Center / Shops)
• Customer Service Officer (Call Center CS Hotline)
• Responsibilities: To be based at assigned CS Center, Call Center to provide assistance to customers, handle enquiries on company products, etc. No selling.
  
• 5-day work. $12-20K basic salary, medical, bonus, allowance

Requirements

• Secondary educated or above
• Min. 1 year front-line / call center customer service experience
• Relevant experience in consumer electronics / telecom / hospitality preferred but not a must.
• Good customer service skills and/or phone manner.
• Excellent communication skills and working attitude
• Good command of spoken English and Chinese.
• Good experience in computer application